N30 terms are available. They require a $1,000.00 min order and must go thru a review and credit check. For all your questions regarding setting up terms, simply email sales@inventeksys.com

Inventek will accept product back for reason of defective material. Returns for any other reason will be accepted with approval within 30-days of ship date with a 20% restocking fee.

Yes. Please note any special instructions in the Ordering Instructions or comments section of your order during checkout.

Please put any special requests/requirements in the Ordering Instructions or comments section of your order during checkout. You will be notified if we cannot accommodate your request.

We accept M/C, Visa, Discover. However, we do not accept American Express.

Your order is shipped with a packing slip which is considered your receipt. In some cases, if the “Bill To” and “Ship To” are different, a formal “Paid” invoice is available upon request, please email customerservice@inventeksys.com with your order # … Continue reading “How do I get a receipt for my order?”

If you prefer to ship on your carrier account #, please note in Ordering Instructions or comments section of the order during checkout. Our shop forces a shipping cost based on the carrier chosen, but the shipping costs will not … Continue reading “What if I want my order shipped on my carrier’s account?”

If your preferred method of shipment is not offered on our website, you can request it in the Ordering Instructions or comments section at checkout. We can accommodate most carrier requests and we will modify the shipping fees based on … Continue reading “What if I want my order shipped a different method than is what is offered?”

If your preferred method of shipment is not offered on our website, you can request it in the Ordering Instructions or comments section at checkout. We can accommodate most carrier requests and we will modify the shipping fees based on … Continue reading “What if I need to change my order once I have placed it?”

Stock items are shipped within 5 business days. If for any reason we are not able to fulfill your order immediately, you will be notified of backorder date via email. For urgent orders simply e-mail Sales@inventeksys.com and we will expedite shipment.